Classic Achievements, Inc.

The company was established in 2001.  We are independently owned and operated, with a knowledgeable staff that's ready to help you find the right Award or Promotional Product. The company was built on 4 defining principles:

1. Quality Products with Error Free Personalization

We select products from many suppliers in the industry. We use customer input and purchase patterns to determine our product lines. If a product receives a negative rating for any reason, it is dropped from the offerings and not returned. Customers are asked about the quality of our products through random surveys sent immediately after purchases.

We ask our customer to provide all personalization text electronically during the order process, drastically reducing the possibility of errors. 

2. Competitive Prices

Like most companies we compare prices, not just in our local markets, but nation wide. We work very hard to keep our pricing structure inline with many of our competitors. If we determine that our price has exceeded the specific range for a specific product, we will take immediate action to bring it back inline.

3. Customer Service

We have been extensively trained in Customer Relations Management and Customer Service. Very early on we started a Customer Relations program to better understand our customers and their interaction with the company. We send surveys to random customers asking for feedback on pricing, quality, services and professionalism. The results of the surveys were used to the strenghten the company's ability to support the customer and reinforce Classic Achievements as a customer focused company. Our goal is to maintain 100% customer satisfaction.

4. Fast Turnaround

Our normal turnaround is 3-4 days on most products. If a customer requires a faster turnaround, it can be accomondated, sometimes without any additional fees. Rush Service applies when a product is required on a next day or same day basis. Contact us for availability and pricing

Showroom Images

 

Call or visit us today!!!

Classic Achievements, Inc.
4208 South Blvd, Suite L.
Charlotte, NC 28209
(980) 819-9176